Shipping Policy

Last updated: 2026

We want to make sure your order arrives safely and on time. Please review the information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Handcrafted or made-to-order products may require additional processing time. Any applicable production time will be stated on the product page before purchase.

Once your order has shipped, you will receive a shipping confirmation and tracking information by email.

Shipping Times

Estimated delivery times after your order has been shipped:

  • United Kingdom: 2–5 business days
  • United States: 3–7 business days
  • Europe: 3–7 business days
  • International: 5–12 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to shipping carriers, customs processing, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any applicable free-shipping offers will be clearly stated on our website.

International Orders & Customs

For international orders, your package may be subject to customs duties, taxes, or import fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs processing may also cause additional delivery delays.

Tracking

Once your order has shipped, you can track your package using the tracking number provided in your shipping confirmation email.

Please allow 24–48 hours for tracking information to become active after shipment.

Incorrect Shipping Address

Please carefully check your shipping address before completing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping costs may apply before we can resend the order.

Lost or Damaged Packages

If your package appears to be lost, delayed, or arrives damaged, please contact us at help@yantyx.com with your order number.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and product so we can investigate the issue with the carrier.